Information Technology
Webhooks Explained: Receive Events and Automate Reliably
Understand webhook events, signatures, queues, duplicate handling and recovery through a practical customer communication example.
Website Maintenance & Support
A website needs attention as content, software and business requirements change. Tell KARODIAL what your site runs on, who manages hosting and which updates or issues need support.
Keep content useful and accurate
Review contact details, service pages, product information and links regularly. Share approved changes and identify who signs them off. Content maintenance works best when there is a clear owner and a realistic update schedule.
Agree technical responsibilities
Discuss backups, restore procedures, software dependencies and third-party integrations. Access should be shared through an agreed secure method. Confirm who owns the hosting account and who is responsible for changes made by other suppliers.
Define support before you need it
Agree included tasks, response expectations, working arrangements and charges in writing. A maintenance request may involve diagnosis before a fix can be estimated. Ongoing maintenance is not automatically included in every development project; confirm your own agreement.
Planning guides
Explore our services
Website Development for Businesses
Get a business website tailored to your brand. Explore KARODIAL designs, compare Static and Dynamic plans, and discuss pages, content and integrations.
Android & iOS App Development
Discuss Android and iOS app development with KARODIAL. Plan user journeys, account access, backend connections, testing and release requirements for your business.
Ecommerce Website Development
Plan an online store with KARODIAL. Discuss product pages, catalogue structure, checkout, order management and payment integrations for your business.
AI Chatbot Integration for Websites
Discuss WeBot AI chatbot integration with KARODIAL. Plan visitor questions, approved business information, enquiry handoff and maintenance for your website assistant.
Custom Software Development for Businesses
Plan custom business software with KARODIAL: CRM, admin dashboards, workflows and API integrations, with clear scope, testing and handover.
Bulk SMS & SMS API Integration
Discuss bulk SMS integration with KARODIAL: business alerts, approved campaigns, SMS APIs, delivery reports and CRM workflows with provider-specific setup.
Voice Call & IVR Integration
Plan business voice call integration with KARODIAL: IVR menus, recorded announcements, call routing, callbacks and outcome reports through supported providers.
AI Calling & Conversational Voice Integration
Discuss AI calling with KARODIAL: conversational voice assistants, approved answers, human handoff, CRM tools and English/Hindi call testing.
AI Outbound Calling for Lead Follow-up
Scope AI outbound calling with KARODIAL: permission-based lead follow-up, callback scheduling, campaign controls, CRM outcomes and human escalation.
AI Promotion & Business Marketing Workflows
Plan AI-assisted business promotion with KARODIAL: campaign briefs, landing pages, creative review, permitted follow-up and enquiry measurement.